Services

wordsmithing

We know words. You might have created a book or article that needs editing or proofing, you might have an important document that needs to be written in plain English, you might need to write an instructional guide.

For any of these, and more, here’s your solution…

mentoring / on-tracking

Good practical advice and support based on years of experience along with current world know-how.

What’s “on-tracking”? It’s like having your own board of directors making sure your project or business planning and activity stays, well, on track.

ecommerce and IT support

I started in online retailing way back in 2005, running Australia/NZ for a pioneering multinational company, so I know a thing or two about the dos and don’ts, the rules and regulations, and the traps to be avoided.

And if you need support on setting up or using Macintosh and Windows systems, website and email hosting, and remote management, I can probably help!

Contact me for advice or support, and have a look at our our web store.

Frequently Asked Questions

how much do you charge?

It depends on the service I’m providing. Generally it works out at around $50-60 per hour, plus GST (less if it’s proofreading) – $120 minimum charge. That’s a fraction of what most consultants charge, but I have fewer overheads to take care of ! An initial consultation / scoping session is at no cost.

your premises or mine?

If meeting for 3 hours or more, and in-person is your preference or it’s deemed important, I can come to you (Melbourne metro). Café or shared workspace locations sometimes work too. IT support can often be done using remote access.

what remote communication do you use?

Whether it’s Zoom, Teams or Skype, I can facilitate any method of communication. And then of course there’s email, and collaboration tools such as Office 365 and Google Docs. All are possible.

what about confidentiality and privacy?

I guarantee complete confidentiality, and suggest that I sign a confidentiality/non-disclosure agreement with you (I can provide a template) if you feel it necessary.

what payment methods are available?

You can pay via EFT or by credit card (Visa/Mastercard/American Express). Or even PayPal. All charges have a GST component, so a tax invoice is provided using Xero accounting.

Smart Strategy is a business name of Josalex Pty Ltd ABN 58 118 685 724 – credit card and PayPal payments are securely processed through our online e-commerce facility (Wireless World).