I am experienced across a range of industries, most particularly information and communications technology (ICT), education services, and online retail. Apart from my main service which is simply keeping you on track with your project or business, areas I can help you to implement or improve include:
• business planning
• e-commerce planning and implementation
• reviewing, analysing, documenting and improving your processes and procedures
• risk management
• HR requirements from both a regulatory and business excellence point of view
• prospect identification
• business case and tender preparation
• development and negotiation of tactics/strategies
• coordinating and undertaking of due diligence
• marketing plans
• sales negotiation and management
• executing client contracts
• ongoing customer relationship management
• taking your business online
• employee training, retention and incentives
• leadership strategies